The Ideal Customer Profile skill teaches an agent how to define the accounts and people worth pursuing: building the profile from your best customers, naming the disqualifiers, and mapping the buying committee. It turns a vague target into a filter the whole team can use.
Firmographics, triggers, pain, and behavioral fit that separate good accounts from bad.
The traits that predict a bad fit, named explicitly so the agent says no fast.
Champion, decision-maker, and blocker, each with goals and objections.
A one-paragraph profile plus a scored checklist of must-have traits.
Open any agent, pick this skill from the library, and it loads the frameworks into that agent.
Override the prompt context for one agent without changing the library copy. One skill, many variants.
Combine skills on a single agent so it carries every framework the job needs at once.
Cold and warm outreach cadences, templates, pipeline stages, and BANT qualification.
Multi-touch dunning sequences, failure reason diagnosis, and retention tactics.
Profiling rivals from public sources, positioning maps, feature and pricing comparison, and battlecards.
Skills are included on every Helm plan. Enable this one on any agent and it starts applying the frameworks right away.