Agents that email like a member of your team.
Helm agents handle email like a member of your team. They send from the mailboxes your workspace connects, sign as themselves, and pull the account and history from your CRM before they write. When a client replies, the agent picks the thread back up. You can require approval on email even for an otherwise autonomous agent, and every send is logged.
Real email, sent the way a person would.
From your mailbox, signed by the agent, with the context to get it right.
Sends from your mailbox
Agents send from the mailboxes your workspace connects, not a generic no-reply address. Email lands where your clients expect it.
Signs as itself
Every message goes out as the agent, shown as From: [Agent] via Helm, so clients always know who they're talking to.
Replies in thread
When a client replies, the agent picks the same thread back up and responds in context. No new thread, no dropped history.
Writes with context
Before drafting, the agent pulls the account, contact, and recent history from your CRM, so the message fits the relationship.
Approval when you want it
Email can require your approval even for an otherwise autonomous agent. Review the draft, then it sends. Strict where it matters.
Every send logged
Each email is recorded with the draft, the recipient, and the run that produced it. Full history per agent.
Email that moves work forward.
Recover a failed payment
A billing agent emails the customer with a personalized, multi-touch sequence to update their card, and escalates the high-value accounts to a person.
Follow up after a meeting
An account manager agent emails the recap and next steps, drawn from the project and the last call, then logs the touchpoint.
Answer an inbound lead
A new inquiry hits a connected mailbox. The agent replies in your voice, proposes times, and adds the contact to your CRM.
Send as an agent from your own tools.
The agent_send_email tool works over the CLI and MCP, so you can have a named agent send from its identity straight from your terminal or your own agent.
Questions about agent email.
Which mailbox do agents send from?
Agents send from the mailboxes your workspace connects (for example a connected Gmail account). Replies from the recipient route back through the agent so the conversation stays in one thread.
Can I require approval before an agent sends?
Yes. Autonomy is set per channel, so an agent that acts on its own elsewhere can still hold every email for your review. Approve the draft and it sends.
Will clients know they are emailing an agent?
Yes, by design. Messages go out as the agent and are presented as From: [Agent] via Helm, so the relationship stays transparent.
Can I trigger an agent email from my own tools?
Yes. The agent_send_email tool is available over the CLI and MCP, so you can have a named agent send from its identity straight from your terminal or your own agent. See Bring your own agents.
Is every email logged?
Yes. Each send is captured in the agent audit trail with the recipient and the run that produced it, so you can always see what went out and why.
Put an agent on your inbox.
Every agent included. Per-workspace pricing. No per-seat tax.