A clean, responsive comment stream that earns its keep.
The Community & Comment Moderation skill teaches an agent how to keep a site's comments clean, responsive, and useful. It moderates for spam and abuse rather than disagreement, replies in the brand voice, and turns the comment stream into testimonials, content ideas, and product feedback.
Approve, reply, spam, or remove, with clear criteria for each.
The signals that flag junk and when to hold rather than approve.
Replying to questions and handling criticism in the brand voice.
Turning praise into testimonials and recurring questions into content.
Open any agent, pick this skill from the library, and it loads the frameworks into that agent.
Override the prompt context for one agent without changing the library copy. One skill, many variants.
Combine skills on a single agent so it carries every framework the job needs at once.
30-60-90 day frameworks, intake questionnaires, and kickoff meeting agendas.
Ticket response frameworks, escalation matrix, and CSAT tracking.
Turn support tickets into help articles, macros, and bot answers that deflect repeat volume.
Skills are included on every Helm plan. Enable this one on any agent and it starts applying the frameworks right away.