The WooCommerce Order Management skill teaches an agent how to run a store's order desk: triaging the queue by status, fulfilling on time, resolving refunds and disputes cleanly, and answering buyers fast. It carries the order lifecycle, service reply templates, and risk checks a sharp store manager keeps in their head.
What each status means and the next action it demands, from on-hold to refunded.
Stock checks, address validation, tracking, and clean status transitions.
Full vs partial refund rules, restock decisions, and chargeback handling.
Where-is-my-order, shipping delay, refund, and damaged-item replies that reassure.
Open any agent, pick this skill from the library, and it loads the frameworks into that agent.
Override the prompt context for one agent without changing the library copy. One skill, many variants.
Combine skills on a single agent so it carries every framework the job needs at once.
Kickoff checklists, status reporting, risk management, and RACI coordination.
MRR, ARR, profitability, cash flow, and monthly financial reporting templates.
Value-based pricing, tier and feature packaging, offer construction, and discount discipline.
Skills are included on every Helm plan. Enable this one on any agent and it starts applying the frameworks right away.